At LegalBOX, we value your trust and are committed to protecting the privacy and confidentiality of the information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal and legal data while you access our services through our website, WhatsApp, mobile forms, or any other communication method. We comply with the Information Technology Act, 2000 (and its amendments), and all applicable Indian laws related to data protection and digital communication.
When you visit LegalBOX or fill out a form to seek legal help, we collect personal details such as your name, email address, phone number, location, type of legal issue, and supporting documents (if shared voluntarily). This data is used solely to match you with suitable advocates or legal advisors, assist in document drafting, and provide updates related to your case or inquiry. We do not sell, rent, or disclose your personal data to any unauthorized third party. Your data may be accessed by our internal staff or partner advocates only for service-related purposes and always under strict confidentiality obligations.
LegalBOX uses secure servers, access controls, SSL encryption, and monitoring systems to ensure that your data is protected from unauthorized access or misuse. Our website may use cookies and limited analytical tools to optimize functionality and user experience, but these do not collect sensitive legal data. Any documents or details you submit are stored securely and are deleted after the service lifecycle ends or after a legally required period, whichever is longer.
You retain the right to request access, correction, or deletion of your personal data at any time by writing to our official email ID. In cases where a breach or suspected misuse of data occurs, LegalBOX will inform affected users immediately and take appropriate action in accordance with Indian cyber laws.
By accessing and using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described. For any questions or privacy concerns, you may contact our data protection officer at support@legalbox.in.
Welcome to LegalBOX. By accessing and using our services, you agree to be bound by the following Terms & Conditions. These terms govern your use of our website, consultation forms, appointment system, advocate matching services, and all other services provided through LegalBOX.
LegalBOX operates as a digital facilitator platform that connects individuals to legal professionals for consultations, drafting support, police/court-related help, FIR guidance, and other legal aid. We are not a law firm and do not represent clients directly unless otherwise stated in writing. All legal advice or opinions are provided by qualified and verified third-party advocates who are independently responsible for their professional conduct. Users must provide complete and accurate information when seeking services to ensure reliable assistance.
All consultations (free or paid) must be scheduled using official LegalBOX forms or communication channels. Users agree not to misuse the platform or provide false details. Payments made for any services are final and non-refundable unless governed under our official Refund Policy. LegalBOX does not guarantee a specific result in any legal matter, as outcomes depend on several external factors including the judiciary, police, and legal evidence.
The user is responsible for maintaining the confidentiality of their case information and communication. LegalBOX will never ask for OTPs or passwords and warns users to beware of imposters or unauthorized agents. Misuse of our platform for illegal activities, threats, abusive behavior, or false claims may result in legal action and permanent termination of access.
All intellectual property, including the LegalBOX brand name, logos, and content, are protected under Indian copyright law and may not be reused or copied without written permission. LegalBOX reserves the right to amend, update, or discontinue any service or feature without prior notice. Any changes to these Terms & Conditions will be posted here and are effective immediately upon publication.
All disputes arising from the use of our services shall be subject to the jurisdiction of the courts of Ahmedabad, Gujarat. By using LegalBOX, you accept these Terms & Conditions and agree to comply with Indian laws and platform policies in full faith.
For legal queries, grievance redressal, or compliance issues, please contact us at support@legalbox.in.
LegalBOX is a private legal facilitation platform designed to bridge the gap between everyday citizens and professional legal services through the use of digital technology. We are not a government agency, not a law firm, and not affiliated with any official judicial, police, or government department. Instead, we function as a legal tech-based service provider that connects individuals to verified legal experts in a safe, confidential, and structured way.
Our model is based on transparency, privacy, and professional accessibility. When a user submits a request for legal help through our online forms, WhatsApp, or other digital methods, the request is carefully reviewed. Based on the category of the legal issue—whether it involves criminal matters, FIR/bail, civil disputes, consumer complaints, cybercrime, or family-related issues—we forward the request to a suitable and verified advocate in our panel. The advocate then connects with the user digitally, either through call, WhatsApp, or a scheduled appointment.
LegalBOX does not provide legal opinions or court representation directly. All legal actions, representations, or filings are handled independently by the assigned advocate under their personal legal license and ethical obligations. We simply act as a communication and coordination platform to make legal help more accessible to the general public. LegalBOX also assists users with document preparation, legal drafts, and guidance on how to proceed in legal processes.
We adhere strictly to the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and all applicable Indian data and digital service laws. LegalBOX does not collect evidence, influence any case, or offer any guarantees regarding outcomes. It is the advocate’s sole duty to handle the matter professionally as per the law.
Our platform is particularly useful for:
Citizens in remote or semi-urban areas with limited access to lawyers.
Individuals who need help understanding legal process or documents.
People seeking pre-litigation advice or basic legal direction before hiring a full-time advocate.
LegalBOX charges for certain services like drafting, bail form assistance, legal notices, or priority consultations. These fees go toward the advocate’s time and platform maintenance. Free services are also available for basic queries and lead forwarding where applicable. All monetary transactions are transparently handled through our official channels.
We ensure that user identity, legal concerns, and documents are handled with utmost confidentiality, and we never share any case-related information with unauthorized third parties. LegalBOX exists to make legal help simple, accessible, and trustworthy — using law, ethics, and technology together.
For more information or clarification, contact us at: 📧 support@legalbox.in